TAIC: Peer Learning Session: Referral Database Management

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This facilitated session will follow a small group discussion format that allows for rich interaction among peer awardees to share challenges, lessons learned, and innovative solutions that have been successful related to resource and referral database management.

Thursday, August 17, 2023, 4:00 – 5:30 p.m. Eastern 

DISCUSSION FOCUS: REFERRAL DATABASE MANAGEMENT

Co-facilitators: John Straus, M.D. & Nancy Byatt, M.D.

Session Moderator: Liz Carr

Questions to Guide the Discussion

  1. What data management system(s) are you using? What is working well and what isn’t?
  2. If you are using a pre-existing system, what have been the pros and cons?
  3. What types of content and functionality does your referral database offer? (e.g., data generation, interface with other systems, user/patient interface, etc.) Is there any content or functionality you want but have not been able to incorporate?
  4. How does your current approach work for your program in terms of staffing and sustainability?
  5. If you had to start over, what would you do differently? What lessons have you learned that you can share with newer programs?
  6. What are your biggest challenges or barriers related to referral database management (in addition to what’s already been discussed) and how are you addressing those challenges?
  7. How can HRSA and the MCHB TA Innovation Center help you to address these challenges?

Things to Note:

  • Peer-to-peer learning sessions are designed to promote dialogue among peer PMHCA and MDRBD awardees using an informal virtual meeting format to discuss challenges, share ideas and successes, and exchange lessons learned in the implementation of your programs about a range of topics.
  •  These sessions will be scheduled for an hour, with an extra 30 minutes built in for additional discussion and Q&A for interested participants. Sessions will be “lightly facilitated”, meaning that the floor is yours and facilitators will be there to keep the discussion moving along, but will otherwise be in the background to allow sufficient time and space for you to engage with one another directly.
  • Your feedback on these sessions is welcomed and encouraged. A QR code link to a brief feedback form will be provided at the beginning and end of each session. We want to hear from you!